bdjll Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how bdjll ("we", "us", "our", or "the Platform") collects, uses, stores, and protects the personal information of users ("you" or "the User") who access or use the bdjll website at https://bdjll.org. bdjll operates as an online casino and sports betting platform serving the Bangladesh market. This Policy applies to all visitors, registered users, and depositing players on the Platform, regardless of the device or method used to access it.

By using the bdjll platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any part of this Policy, you should not use the bdjll platform. Questions about this Policy may be directed to [email protected] at any time.

2. Our Privacy Commitments at a Glance

The following cards summarise bdjll's core privacy principles. The full detail of each principle is set out in the sections below.

3. Information We Collect

bdjll collects personal information through three primary channels: information you provide directly during registration and account use; information we collect automatically when you use the platform; and information we receive from third-party service providers as part of our payment processing and KYC verification processes.

• Registration details: full name, date of birth, Bangladesh mobile number used as your login identifier, and the password you choose. Your date of birth is used to verify that you meet the 21+ age requirement.
• KYC documents: government-issued photo identification (such as a National ID card or passport) submitted to verify your identity and age as required by our compliance procedures.
• Payment information: your bKash, Nagad, Rocket, or Upay mobile wallet number used for deposits and withdrawals. bdjll does not store full card numbers for Visa or Mastercard transactions — these are handled by our PCI-compliant payment processor.
• Support communications: any information you provide when contacting bdjll support, including the content of your messages, your account details, and documentation you submit to resolve a query or dispute.

• Device and browser data: device type, operating system version, browser type and version, screen resolution, and language settings. This data helps bdjll optimise the platform's performance for the range of Android and iOS devices commonly used in Bangladesh.
• IP address and approximate location: used to detect suspicious login activity, enforce geographic access controls, and comply with fraud-prevention obligations. bdjll does not track your precise GPS location.
• Session and gameplay data: pages visited, games played, wagers placed, session duration, and navigation paths within the platform. This data is used for security monitoring, responsible gaming analysis, and platform improvement.
• Cookie and local storage data: session identifiers and user preference data stored in your browser to maintain your login state and personalise your experience. See Section 9 for full cookie details.

• Payment provider confirmation data: when you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, the relevant payment provider confirms the transaction details (amount, timestamp, and mobile wallet reference number) to bdjll. bdjll does not receive your full mobile wallet PIN or password from any provider.
• Identity verification data: where bdjll uses a third-party KYC verification service, that service may return a verified status, age band confirmation, and document authenticity result to bdjll. The raw document image is handled by the KYC provider and is not stored indefinitely by bdjll.
• Fraud and risk data: bdjll may receive signals from third-party fraud prevention services regarding account activity patterns that indicate elevated risk. These signals are used to trigger additional security reviews and do not constitute a determination of guilt or wrongdoing.

4. How We Use Your Information

bdjll uses the personal data it collects strictly for the following purposes. We do not use your data for purposes incompatible with those listed below without obtaining your separate and explicit consent.

• Account creation and management: to register your account, verify your identity, maintain your account profile, process your login credentials, and communicate with you about account-related matters.
• Payment processing: to execute deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; to detect and prevent fraudulent transactions; and to comply with anti-money-laundering requirements.
• Platform operation and improvement: to deliver the games, sports betting markets, and account features you use; to diagnose and fix technical problems; to monitor platform stability; and to develop new features based on aggregate usage patterns.
• Security and fraud prevention: to detect suspicious login attempts, identify account takeover activity, monitor for bonus abuse, and protect the integrity of the bdjll platform and its user community.
• Responsible gaming: to identify usage patterns that may indicate problem gambling behaviour, to enforce deposit and session limits set by users, to process self-exclusion requests, and to apply age-verification controls.
• Legal compliance: to comply with applicable laws including anti-money-laundering regulations, know-your-customer requirements, and any lawful orders issued by competent authorities requiring the disclosure of user data.

bdjll does not use your personal data for automated profiling that produces legal or similarly significant effects without human review. If bdjll's automated systems flag your account for a security review, a member of the compliance team will review the flagged activity before any account action is taken.

5. Legal Basis for Processing

bdjll processes your personal data on the following legal bases:

• Contractual necessity: processing required to fulfil our obligations to you under the bdjll Terms and Conditions — including account registration, payment processing, and game delivery.
• Legal obligation: processing required to comply with applicable laws, including anti-money-laundering regulations and KYC obligations — this includes retention of transaction records for the legally required minimum period.
• Legitimate interests: processing carried out in bdjll's legitimate interests, including fraud prevention, security monitoring, responsible gaming enforcement, and platform improvement — subject to these interests not overriding your fundamental rights.
• Consent: where bdjll processes your data for a purpose not covered by the above bases — such as sending you optional promotional communications — we will request your explicit consent beforehand and you may withdraw that consent at any time.

6. Sharing Your Information

bdjll does not sell or rent your personal data to any third party. We share your information only in the limited circumstances described below.

bdjll shares personal data with third-party service providers who perform functions on our behalf, including payment processors (bKash, Nagad, Rocket, Upay, and card payment processors), KYC and identity verification providers, fraud detection services, and technical hosting infrastructure providers. All service providers are contractually required to process your data only for the purposes specified by bdjll and to maintain appropriate security standards. They are not permitted to use your data for their own independent purposes.

bdjll may disclose your personal data to law enforcement agencies, regulatory authorities, or courts when required to do so by applicable law, a valid court order, or a lawful request from a competent authority. In such cases, bdjll will disclose only the minimum personal data required to satisfy the legal request. Where legally permitted to do so, bdjll will notify you of such a disclosure.

In the event that bdjll undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. bdjll will notify affected users of any such transfer via SMS to their registered Bangladesh mobile number prior to your data being subject to a different privacy policy.

7. Cookies and Tracking Technologies

bdjll uses cookies and similar local storage technologies to operate the platform and improve your experience. A cookie is a small text file stored in your browser when you visit a website. bdjll uses three categories of cookies:

• Strictly necessary cookies: required for the platform to function. These include session cookies that keep you logged in, cookies that remember your preferred language, and security tokens that protect your account from cross-site request forgery. You cannot opt out of these cookies while using the platform.
• Performance and analytics cookies: used to measure how users navigate the platform, which games are most frequently accessed, and where technical errors occur. This data is collected in aggregate and is not used to identify individual users. You may opt out of performance cookies by adjusting your browser settings.
• Functionality cookies: used to remember your preferences within the platform, such as your chosen game lobby filter, odds format preference for sports betting, and display settings. These cookies improve your experience on return visits but are not essential to the platform's core operation.

You can control the cookies stored by your browser through your browser's settings menu. Blocking strictly necessary cookies will prevent you from logging into your bdjll account. bdjll does not use third-party advertising cookies or cross-site tracking cookies.

8. Data Retention

bdjll retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following general retention periods apply: active account data is retained for the duration of your account's active status plus a post-closure period of five years to satisfy anti-money-laundering record-keeping requirements. KYC documents are retained for a minimum of five years following account closure. Transaction records are retained for a minimum of five years following the date of each transaction. Support communication records are retained for two years following the resolution of the relevant query or dispute.

Once the applicable retention period has expired and there is no legal basis requiring continued storage, bdjll will securely delete or anonymise your personal data so that it can no longer be associated with you as an identifiable individual.

9. Data Security

bdjll implements a range of technical and organisational security measures designed to protect your personal data from unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit between your device and bdjll's servers; encryption of sensitive data fields at rest in bdjll's database; access controls that restrict bdjll staff access to personal data on a strict need-to-know basis; regular security audits of the platform's infrastructure; and secure disposal procedures for data that has reached the end of its retention period.

No data security system is impenetrable. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bdjll will notify you without undue delay using the contact details associated with your registered account. bdjll will also take all reasonable steps to contain the breach, assess its scope, and prevent recurrence.

10. Your Rights

As a user of the bdjll platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact bdjll at [email protected]. bdjll will respond to all rights requests within 30 days of receipt.

• Right of access: you may request a copy of all personal data bdjll holds about you, together with information about how that data is used and with whom it has been shared.
• Right of rectification: you may request that bdjll correct any personal data it holds about you that is inaccurate or incomplete. For account profile corrections, you may also be able to update some details directly through your account settings.
• Right of erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to bdjll's legal data retention obligations. Erasure requests do not override mandatory retention periods required by law.
• Right to restrict processing: you may request that bdjll restrict the processing of your personal data in specific circumstances — for example, while the accuracy of the data is being contested, or where processing is unlawful but you prefer restriction over erasure.
• Right to data portability: you may request a copy of the personal data you have provided to bdjll in a structured, commonly used, and machine-readable format, to the extent that such data was processed on the basis of your consent or contractual necessity.
• Right to withdraw consent: where bdjll processes your data based on your consent (for example, for optional promotional communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

bdjll will not charge a fee for handling rights requests in ordinary circumstances. If a request is manifestly unfounded or excessive, bdjll reserves the right to charge a reasonable fee or to decline to act on the request, providing written reasons for that decision.

11. Children's Privacy

bdjll's platform is strictly intended for users aged 21 and above. bdjll does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a person under your care has registered on bdjll, please contact us immediately at [email protected].

12. Third-Party Links

The bdjll platform may contain references to or integrations with third-party game studios and payment providers whose own privacy practices are governed by their own privacy policies. bdjll is not responsible for the privacy practices of third-party game studios or payment providers. When you interact with a live casino table powered by Evolution Gaming or a slot game by Pragmatic Play, the game is delivered within bdjll's platform environment, but the studio's own data practices (such as RNG audit data) are governed by its own policy. We encourage you to review the privacy policies of any third-party service providers whose services you use through the bdjll platform.

13. Changes to This Privacy Policy

bdjll reserves the right to update this Privacy Policy at any time. Where a change is material, bdjll will notify active account holders via SMS to their registered Bangladesh mobile number or via a notice displayed upon their next login, at least seven days before the change takes effect. The revised Policy will be published at bdjll.org/privacy-policy with an updated effective date.

Your continued use of the bdjll platform following the publication of a revised Privacy Policy constitutes your acceptance of that revised Policy. If you do not agree with any material change to this Policy, you should cease using the platform and contact bdjll support to arrange account closure.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to bdjll's handling of your personal data, please contact the bdjll data protection team. We are available 24 hours a day, seven days a week. Support email: [email protected]. Please include your registered Bangladesh mobile number and a clear description of your query in all correspondence to ensure a prompt and accurate response.